I launched a nonprofit called The Good Listening Project in 2018. We promote good listening in hospitals. It's a powerful experience talking with and listening to people in a healthcare environment, and the collections of poems and stories we produce have a powerful humanizing effect. We also do "Listen Like a Poet" trainings & workshops.
I got my start in listening as a design student at Cornell University. I built my listening skills as a journalist, reporting for the magazine I published (the uber-dorky "biodieselSMARTER"), cultivated trust as a facilitator and design researcher at Johns Hopkins, and tested my mettle as a street poet in Washington, D.C under the Free Custom Poetry banner. This is a short film about that.